Privacy Policy

Zerosack Networks Pvt. Ltd. is concerned about the privacy of its users to accessing its website, APIs, Tools or Apps located at www.zerosack.org ("Website"), or apps located at their respective apps store and has provided this Privacy Policy ("Policy") to familiarize You with the manner in which zerosack.org, and its products collects, uses and discloses Your information collected through the Website.

This privacy policy sets out how uses and protects any information that you give when you use this website is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement May change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

BY USING THE WEBSITE/Apps, YOU AGREE TO THE TERMS AND CONDITIONS OF THIS POLICY. IF YOU DO NOT AGREE WITH THE TERMS AND CONDITIONS OF THIS POLICY, PLEASE DO NOT PROCEED FURTHER TO USE THIS WEBSITE.

1. WHAT WE COLLECT

When you use our Website / Apps or Products, we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Website to make your experience safer and easier.

In general, you can browse the Website without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Website. We may automatically track certain information about you based upon your behavior on our Website. We use this information to do internal research on our users' demographics, interests, and behavior to better understand, protect and serve our users. This information is compiled and analyzed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address.

We use data collection devices such as "cookies" on certain pages of the Website to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a "cookie".

We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the Website and you may be required to re-enter your password more frequently during a session.

We may collect the some following information:

• Your name.
• Contact information including email address.
• Demographic information such as postcode, preferences and interests.
• Other information relevant to customer surveys and/or offers.
• Some cookies (include Google Analytics).

We may collect the some following information in apps (android/iOS/windows/macos):

• Your name.
• Contact information including email address.
• Demographic information such as postcode, preferences, geo-location and interests.
• Other information relevant to customer surveys and/or offers.
• Some cookies (include Google Analytics).
• Permission to access Internet (Wi-Fi or Mobile Data), Camera, Storage, Audio & GPS. The information that we request (if) will be retained by us and used as described in this privacy policy.
• The app does use third party services that may collect information used to identify you. One of important third-party service is "AdMob or Adsense" where Google/Android advertising identifier used to provide the user to a personalized advertising experience.

2. WHAT DO WE DO WITH YOUR INFORMATION?

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• If You purchase any content or avail of any service from the Website, to complete and fulfil Your purchase, for example, to have Your payments processed, communicate with You regarding Your purchase and provide You with related customer service.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
• To conduct internal reviews and data analysis for the Website (eg: to determine the number of visitors to specific pages within the Website).
• To respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law.
• If we were to merge with or be acquired by another company, we may share information with them in accordance with our privacy standards. Should such an event occur, we will require that the new combined entity follow this Privacy Notice with respect to your personal information. If your personal information will be collected, used, disclosed, or retained for any purposes not covered in this Privacy Notice, you will receive prior notification of the processing of your personal information for the new purposes.

Except all these zerosack.org may disclose aggregated information about the use of the Website, but it will never contain Personal Information. 'zerosack.org' does not disclose Personal Information to third parties in the normal course of operations. However, in situations when zerosack.org is legally obligated to disclose information to the government or other third parties, 'zerosack.org' will follow rules & regulations of India.

3. COOKIES

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

4. PAYMENT

We use the trusted payment partners for processing payments. We do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved.

Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

5. THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links: When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

6. LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

7. SHARED PERSONAL INFORMATION

You are required to submit your information at the time of making an online purchase on the Website. 'zerosack.org' uses an online payment gateway that is operated by a third party and the information that you share with 'zerosack.org' is transferred and shared with such third party payment gateway operator. The said operator may also have access to your online purchase history/details that you make from the Website.
Extremely sensitive information like your credit-card details are transacted upon secure sites of approved payment gateways which are digitally under encryption, thereby providing the highest possible degree of care as per current technology. You are advised, however, that internet technology is not 100% safe and you should exercise discretion on using the same.

8. DISCLOSURE

'zerosack.org' will use information only in accordance with the Policy under which the information was collected unless we have received explicit authorization.
'zerosack.org' may disclose any information .if 'zerosack.org' determines that such disclosure is necessary in connection with any investigation or complaint regarding Your use of the Website, or to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) zerosack.org's rights or property, or the rights or property of users of the Website, including zerosack.org's customers. 'zerosack.org' reserves the right at all times to disclose any information that 'zerosack.org' deems necessary to comply with any applicable law, regulation, legal process or governmental request. 'zerosack.org' also may disclose your information when 'zerosack.org' determines that applicable law requires or permits such disclosure, including exchanging information with other companies and organizations for fraud protection purposes.

9. SECURITY

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input in addition to maintaining security of your information.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when you finish using a shared computer.

10. CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our company is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

11. GRIEVANCE TEAM

In accordance with Information Technology Act 2000 and rules made there under, for any complaint & concern with information that we collect contact to grievance officer. The name and contact details of the Grievance Officer are provided below:

Email: business@zerosack.com

Phone: +91 141 317 6923

Time to attend: Monday to Saturday (09:00 AM - 06:00 PM)