What is Knowledge Base?
"A knowledge base is a centralized database or collection of information that contains helpful articles, tutorials, guides, and frequently asked questions (FAQs) related to the products or services offered by our company website."
A knowledge base is designed to help users quickly find answers to their questions or solutions to their problems without the need to contact customer support or browse through multiple pages of the website. It is usually organized into categories and subcategories, making it easy for users to navigate and find relevant information.
A well-designed knowledge base can help website visitors to gain a deeper understanding of the website's products or services, improve their user experience, and reduce the workload of customer support teams by providing a self-service option for users to find answers to their questions.
Knowledge Base Queries
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What types of payment modes or methods do you accept?
We offer some of the following payment methods:
(in India)
Credit and Debit Cards (Visa, Mastercard, AMEX, Diners).
- Credit card (International Cards Included)
- Debit card (International Cards Included)
- Google Pay
- Apple Pay
(Outside India)
Credit and Debit Cards (Visa, Mastercard, AMEX, Diners etc.)
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Can you provide international payments acceptance?
Yes, We do accept payment in some major currencies including USD, INR, EUR, GBP, AUD, AED and more. If you have any other local currency that should be part of our payment gateways system feel free to let us know.
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My payment is declined/failed, and the amount is deducted from my bank account what should I do?
If your transaction is declined/failed/unsuccessful but the amount has been deducted from your account, please do not worry. your amount will be credited back by the bank within 7 to 15 days (or as per your bank guidelines).
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What is PCI compliance?
PCI compliance refers to the standards set by the Payment Card Industry Security Standards Council to ensure the secure handling of credit card information. Businesses that accept credit card payments must comply with these standards to ensure the safety and security of their customer`s personal and financial information.
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In which currency do you accept payments?
We accept the 125+ currencies during processing orders. You can pay us in any other currency by changing the currency on the checkout page. If you have more query feel free to contact us by any communication channel.
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What if my payment deducted from my account but somehow i will not redirected to transaction success page?
No worries, Your payment is successful received towards to us. But the status of your order will remain the pending instead of completed. In that case you can ask our support team for refund by providing the order details.